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Last updated Sep 26, 2026

Posting

How do I post a listing?

  1. Tap Post and choose a category.
  2. Add clear photos, a price, and a short, honest description.
  3. Review it and tap Publish — posting is free.

What makes a good photo?

Use real photos of the actual item, taken in good light, from a few angles. Avoid stock photos or photos of a different item — listings with clear, real photos get more replies.

Why is my listing "under review"?

Some listings are held briefly so a moderator can check them — for example, if they're in a sensitive category, or our automatic checks flag something. Most reviews finish within a day, and you'll get a notification either way.

How long does a listing stay up?

Listings expire automatically after 30 to 60 days, depending on the category. You'll get a reminder before it expires, and you can renew it with one tap.

How do I mark an item as sold?

Open your listing and tap Mark as sold. This removes it from search results but keeps it in your history.

Buying safely

How do I contact a seller?

Use the Chat button on a listing. All messages stay inside the app, so there's a record if something goes wrong.

Is it safe to pay a deposit to hold an item?

No. Never send money — a deposit, a "booking fee," or a delivery fee — before you've seen and checked the item in person. This is one of the most common scams. See our safety guide for more.

Where should I meet a seller or buyer?

Meet in a busy public place, in daylight, and bring someone with you for anything expensive. Check the item fully before paying.

What if someone asks me for a code sent to my phone?

Never share it. A verification code is meant only for you — nobody at Phsar, and no genuine seller, ever needs it.

How do I report a suspicious message or listing?

Tap Report on the listing or the conversation. Our moderators review reports, and our automatic scanner also flags common scam patterns.

Account

How do I log in?

With a phone number — we text you a code — or with your Telegram account. No password to remember.

Can I change the app's language?

Yes. Switch between Khmer and English anytime from the menu; your choice is remembered.

What is data saver, and how do I turn it on?

Data saver loads smaller images to use less mobile data. Turn it on or off from the menu or Settings.

How do I download my data?

Go to Settings → Privacy and request a copy. You can request one file per day.

How do I delete my account?

Go to Settings → Privacy and choose Delete account. You'll have 14 days to change your mind — logging in during that time cancels the deletion.

What happens to my messages if I delete my account?

Messages you've already sent stay visible to the other person, shown as sent by "Deleted user."

Notifications

How do I get notified about replies and offers?

Turn on notifications from our Telegram bot, or allow device notifications when the app asks. Either way, you'll be alerted to new messages and listing updates.

Can I turn notifications off?

Yes — in Settings → Notifications, or by muting the Telegram bot.

Contact support

What should I include when I contact support?

Your account's phone number or username, and, if it's about a listing, a link to it or its title — this helps us find it quickly.

Still need help?

Message our support team on Telegram, call us, or send an email. We usually answer within a day.

@Phsar_Support+855 11 230 008sochetraphy@iasia.co